support

a human reads everything. no bots, no ticket maze.

quick answers

billing & refunds — purchases go through Stripe. credits deliver AI results immediately, so one-time purchases are generally non-refundable — but if something genuinely went wrong, send the form above and a person will look at it. details in the terms.
how hunts & credits work — each hunt reads live listings and returns the few that actually fit you. see pricing for how credits and pirch pro work.
your data & privacy — what we collect and why, in plain language: Privacy Policy. you can delete your account and all your data anytime in the app (account → delete account).
something looks broken — try a hard refresh first (pirch ships updates often). still off? describe what you were doing in the form — that's usually enough to fix it fast.
posting a job — hiring and want your role shown to matched candidates? send the role through the form and we'll take it from there.

signed in? the avatar menu (top right) has send feedback — it lands in the same inbox, with your account attached so we can help faster.